Call Center Connections: Keys to Produce Successful Customer Service Outcomes - Call Center Success Series, #3 - E-book - ePub

Running a call center is hard. But it can also be rewarding.  Tip the balance in your favor with Call Center Connections to discover the keys to produce successful customer service outcomes.  Experience a thriving center operation and become a leader in customer service with Call Center Connections. Benefits:  Boost staff morale and appreciation  Create a positive customer experience  Improve leadership skills and strategies  What's inside:  Learn how to find the perfect call center manager  Explore the benefits of using home-based agents  Discover the impact of artificial intelligence on call centers  Written by call center veteran and publisher of Connections Magazine, Peter Lyle DeHaan, PhD, this book offers practical insights and tips from his extensive industry experience.  Discover:  How your management style may be hurting your call center  An easy way to determine agent starting pay  Ways to enhance the customer experience  Five tips for agent customer service success  How to optimize your call center for better outcomes  Don't miss out on the opportunity to improve your call center operations and exceed customer expectations.  Get your copy of Call Center Connections today.