How to be an Exceptional Manager - E-book - ePub

This eBook provides a practical guide for hotel managers, focusing on leadership, operations, and guest satisfaction. It covers essential skills such as building a positive organizational culture, managing employees, and delivering exceptional guest experiences. Key financial concepts like ADR and RevPAR are explained, along with strategies for staying competitive in a dynamic industry. The book also emphasizes personal growth, innovation, and continuous professional development, helping managers excel in both day-to-day operations and long-term business success.