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How To Create a Positive Change in Problem Situations at Home and Work.? Eliminate your frustration and stress, ? Make it impossible for someone to "push your buttons", ? Gain cooperation from difficult people, ? Deal with negative behavior of all kinds, ? Succeed with people and problems in your workplace, ? Create dramatic positive changes in your relationships, ? Replace anxiety and uncertainty with strength and confidence, ? Become a more effective problem solver when dealing with difficult people, ? Enhance your interpersonal skills and your personal success!