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Banking, Hospitality, Education, Entertainments, and Services Every day we find ourselves in different situations. Knowing what to say in each situation helps us to get the best help and services from other people. This book contains 50 everyday situational dialogues, 200 phrases, and useful expressions, and also provides great ideas for solving banking , lodging, entertainment, and educational problems successfully. The dialogues are designed to teach vocabulary and develop oral proficiency and other communication skills.