Essentials of Operations Management - Grand Format

Operations management is critical to the success of all organizations, no matter how large or small. It enables them to provide services and products that we all need ; it is central to changes in customer preference, networks of supply and demand, and developments in technology ; and its responsibilities are financial and logistical, social and environmental. Whether at work or at home, we all experience and manage processes and operations...
Thousands of students worldwide have benefitted from the expert approach of the market-leading text Operations Management. The "grand master" authors now transfer the same winning formula to this concise textbook, based on the bestselling Operations Management and particularly aimed at those studying just the essentials of the subject. Focus on the sustainable and socially responsible imperatives of operations management.
Over fifty cases and illustrations of real-life operations around the world. Greater emphasis on "process management", making the discipline directly relevant to all areas of an organization's activity. Worked examples to give you confidence in applying qualitative and quantitative problem-solving techniques.